Detailed Description
If you have completed your studies at UAL or the London Institute from 1993 onwards, you can request a standard confirmation letter that will confirm your name, course completed and dates of study. It will also confirm your degree classification and your college. It is written on UAL headed paper, if you order a physical copy it is stamped with the university stamp.
The cost is £10 per set for a digital copy and £20 per set for a physical copy (including postage). You can apply for multiple sets.
The production time is up to 15 working days from the receipt of your payment and address details. Between June and July however, requests for letters may take up to six weeks to process.
If you are still studying at UAL, you need to contact your School Office for a confirmation letter.
General information – all products
If you are unsure which product you require or have any questions, please contact the Awards Team via: https://forms.arts.ac.uk/graduation-student-enquiry-form/
Refund policy
- Orders that have been processed will not be refunded
- Orders cancelled before processing has occurred will normally be refunded within 15 working days of you informing us you are cancelling your order
Postage and collection
- Certificates, Pro-forma documents and equivalency letters will be sent by first class mail for UK addresses and recorded delivery for overseas addresses.
- Transcripts and letters will be sent by first class mail
- Alternatively (if you have indicated on your application form), you can collect your document (quoting your unique order number) from 272 High Holborn by appointment only. If you wish someone else to collect your document on your behalf, you must inform us in advance, or we will not release your document
In all cases, please note that under the Data Protection Act, we can only process applications for documentation from you the student/ graduate. Requests by third parties will not be auctioned.